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1. Acceptance of Terms:
By scheduling an appointment and receiving dental services at Vitalix PolyClinic, you agree to be bound by these Terms and Conditions.
2. Appointments:
Scheduling: Appointments can be scheduled by phone, in person, or online.
Cancellations: We require 24-hour notice for appointment cancellations or rescheduling. Failure to provide adequate notice may result in a cancellation.
Late Arrivals: Late arrivals may result in a shortened appointment or rescheduling.
3. Payment:
Payment Methods: We accept cash, credit cards, and insurance.
Payment Due: Payment is due at the time of service unless you make prior arrangements.
Insurance: We will assist in filing insurance claims; however, patients are responsible for any balance not covered by insurance.
Payment Plans: Payment plans may be available for certain procedures. Please inquire with our staff.
Fees: A full schedule of fees is available upon request. Fees are subject to change without prior notice.
4. Patient Responsibilities:
Accurate Information: Patients must provide accurate and complete medical history and insurance information.
Treatment Compliance: Patients are responsible for following post-treatment instructions.
Respectful Conduct: Patients are expected to maintain respectful conduct towards staff and other patients.
5. Confidentiality:
HIPAA Compliance: We adhere to all HIPAA regulations regarding patient privacy and confidentiality.
Medical Records: Patient medical records are kept confidential and will only be released with proper authorization, or as required by law.
6. Treatment and Consent:
Informed Consent: Patients will receive information about proposed treatments and have the right to ask questions and provide informed consent.
Treatment Limitations: We will provide dental services within our scope of practice. For specialized treatments, we may refer patients to specialists.
7. Liability:
Limitation of Liability: Vitalix PolyClinic is not liable for any indirect, incidental, or consequential damages arising from dental treatment.
Emergency Care: In the event of a medical emergency, we will provide necessary care and may transfer patients to a hospital or emergency facility.
8. Changes to Terms and Conditions:
We reserve the right to modify these Terms and Conditions at any time. Changes will be posted on our website or made available upon request. Â
9. Governing Law:
These Terms and Conditions shall be governed by and construed under the laws of the UAE.Â
10. Contact Information:
Vitalix PolyClinic
Crystal Building, Office No 301, Near Baniyas Metro station, 18th Street, Baniyas Square, Deira, Dubai
+971 52 979 6422
11. Dispute Resolution:
Any disputes arising from these terms and conditions should first be attempted to be resolved through good faith negotiation. If negotiation fails, then disputes will be resolved through legal action.
12. Acknowledgement:
By receiving treatment from Vitalix PolyClinic, you acknowledge that you have read, understood, and agree to these Terms and Conditions.
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