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At Vitalix Polyclinic, we prioritize the security of your personal, medical, and financial information. We want to inform you about potential fraudulent activities and provide guidance on how to safeguard yourself.
Common fraudulent activities:
Phishing Emails/Texts/Calls: Be wary of unsolicited communications requesting sensitive information. Legitimate healthcare providers rarely request personal or financial details via email or text.
Medical identity theft: protect your medical records, insurance details, and personal information. Fraudsters may use this information for fraudulent claims or services.
Payment Scams: Exercise caution with requests for upfront payments or unusual payment methods. Always verify payment requests directly with our clinic.
Fake Websites/Social Media Profiles: Ensure you interact with the official Vitalix Polyclinic website and social media accounts. Verify contact information and website addresses.
Unauthorized Access to Medical Records: Report any suspected unauthorized access to your medical records immediately.
How to Protect Yourself:
Verify Communications: If you receive a suspicious communication claiming to be from Vitalix Polyclinic, verify it by contacting us directly at our official phone number.
Safeguard Your Information: Never share personal or financial information with unknown or untrusted sources.
Review Your Statements: Regularly review your insurance statements and medical records for discrepancies.
Use Strong Passwords: Create strong, unique passwords for online accounts and change them regularly.
Be Cautious of Links: Avoid clicking on suspicious links or attachments in emails or texts.
Report suspicious activity: Report any suspected fraud to us immediately and to the appropriate authorities.
What to Do If You Suspect Fraud:
Contact Vitalix Polyclinic immediately at +971 52 979 6422.
Report the incident to your local law enforcement agency.
If you suspect medical identity theft, report it to the relevant consumer protection agency in your country.
If you suspect insurance fraud, contact your insurance provider.
Vitalix Polyclinic's commitment:
We are committed to protecting your information and preventing fraud. We regularly monitor our systems and implement security measures to safeguard your data.
Contact Information:
If you have any concerns or questions about fraud, please contact us at:
Vitalix Polyclinic
+971 52 979 6422
We appreciate your vigilance in protecting your information.
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